The cost of not listening

I’m exhausted! It happened again today - a non-stop-talking client.

They went on about this and that, and then some more about that and this. Most of it had little or nothing to do with why I was even there.

I tried several times to interrupt and explain that my time was limited. Zero effect.

The result? A client who missed out on a lot of the great tips and recommendations I could’ve given.

A piece of advice - and this applies no matter the type of service - first listen to what the expert has to say. Then ask questions, if any remain.

That’s how you get the most value for your money.