Why I remember you

I’ve conducted over 6,000 home inspections.

That’s taken me to countless places — and brought me face-to-face with even more people.

Each inspection is unique, not just because of the property, but because of the people I meet along the way.

Every now and then, I come across a customer I’ve met before.

With around a thousand visits a year, it’s not always easy to remember every face or every name.

But there are moments that stick.

The power of first impressions

When I do remember someone, it usually comes down to one thing: the first impressions.

And it tends to fall into one of two categories:

  • Positive
  • Negative

Two very different energies — but both leave a mark. Both have the same power to be remembered.

A good first impression doesn’t require more effort than a bad one. The difference lies in the intention behind it.

Two options. Same impact. Same investment.

At the end of the day, it’s our choice. Every interaction is a chance to make someone’s day — or make them dread the next one.

So the question is:

What do you choose?

Posts

Haveeair

I always try to behave with others as I would like others to behave with me. That means being friendly and respectful.

However, my two cents: each person’s perception, as well as our mood on a particular day, are also variables that can affect how that first impression turns out. We have the chance, but not the full power, to form someone else’s first impression of us (or the other way around).

Robert Birming

@haveeair That’s a very good point and so true.

Alexandra Wolfe

You would think it was both obvious and our default setting to be kind, to be civil, or just be nice. And yes, first impressions always make a difference, both good and bad.

Robert Birming

@alexwolfe Yes, like Pixies sing: ”Don’t you be unkind, that’s a human crime”

Alexandra Wolfe

Exactly!